FAQs

What is Miku Figure Shop?

Miku Figure Store is a dedicated online retailer specializing in Hatsune Miku plushies and merchandise. We offer a wide range of products featuring everyone's favorite Vocaloid character, curated with love for fans worldwide.

Do you offer international shipping?

Yes, we do offer international shipping to most countries around the world. You can check our shipping policy for more information.

How do I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your package on the carrier’s website.

What is your return policy?

We offer a 14-day return policy on most of our products. If you are not satisfied with your purchase, you can return it for a full refund within 14 days of receiving your order. Please refer to our return policy for more information.

How do I contact customer service?

If you have any questions or concerns, you can contact our customer service team by filling out the contact form on our website or by sending an email to us. We will do our best to respond to your inquiry as soon as possible.